IdeaLab Research · Insight

Insight

Better questions for connected problems

Insight is a collaborative research process for problems that cannot be understood well from a single perspective.

It helps people connect questions, knowledge, methods, places and experiences, then use those connections to develop better questions and deeper understanding.

Insight is currently in its first pilot.

Three steps to understanding the idea

Insight is easier to understand if we begin with the problem it responds to, then look at what it does, and finally see where it fits within IdeaLab Research.

01 · THE NEED

Connected problems need connected thinking

Many important problems do not belong to one discipline, one dataset, one institution or one place. A health problem may involve housing, income, transportation and environment. A child-welfare decision may involve rights, family, culture, services, geography and institutions.

Research can become fragmented when each part is examined separately. We may collect more information without seeing how the pieces change one another.

02 · THE IDEA

Insight makes the connections visible

Insight starts with a question, identifies what is connected to it, makes those relationships visible, brings different perspectives together, tests ideas and compares what changes across contexts.

The purpose is not to make every problem interdisciplinary or geographic. It is to recognize when a connection changes what the question means.

03 · THE ECOSYSTEM

Insight works through IdeaLab Research

IdeaLab Research provides the wider environment in which Insight can happen: people, questions, communities, research methods, data, learning, resources, technology and publishing.

Insight is therefore not a separate destination. It is one way IdeaLab connects what its members know with questions that need to be explored.

IdeaLab Research An open ecosystem for research, learning and collaboration
People & communities
Questions & challenges
Knowledge & evidence
Methods & data
Places & contexts
Learning & skills
Resources & technology
Research & publishing
Insight connects these elements around a question.

One question. Many connections.

A connected problem rarely stays inside one subject. Explore two examples. The questions are deliberately different, but the same Insight process can be used with both.

Example 01

Urban heat

Ask

How can a city reduce dangerous heat?

At first, the answer may seem straightforward: increase tree cover. But a better question begins when we ask what else is connected to that intervention.

Who lives in the hottest neighbourhoods? Where are trees missing? Who has access to parks and shaded streets? How much water will additional vegetation require? Where are people most exposed? Could neighbourhood improvements affect housing costs?

The question is no longer simply about temperature. It is about how heat connects with health, water, housing, infrastructure, mobility and inequality.

More connected problems

Future examples may explore food and nutrition, water security, housing, sanitation and health, energy, climate adaptation and other questions where relationships between systems and contexts matter.

The same process can open very different questions

Urban heat begins with an environmental and public-health problem. Best Interests begins with a rights-based principle and a difficult decision-making problem. Yet both can be explored through the same sequence.

01

Ask

Start with a question that matters. Do not rush to define the answer.

02

Connect

Identify systems, people, places, disciplines and forms of knowledge connected to the question.

03

Map

Make relationships visible through geographic maps, conceptual maps, networks, datasets, timelines or other representations.

04

Synthesize

Bring perspectives together and look for patterns, gaps, contradictions, benefits and trade-offs.

05

Test

Take the better question into evidence, research or practice using methods appropriate to the problem.

06

Compare

Ask what changes across places, populations, disciplines, methods and contexts.

Look across disciplines. Look across contexts.

Interdisciplinary

A connected problem often crosses disciplinary boundaries. Health may connect with geography. Geography may connect with economics. Economics may connect with environment. Policy may connect with lived experience.

Insight brings these perspectives into the same research conversation without assuming one discipline can answer the whole question.

Inter-contextual

A finding is never completely detached from where it comes from. An intervention that works in one city may work differently somewhere else.

Insight asks not only What works? but also: Where does it work, for whom, under what conditions, and what changes when the context changes?

From an ecosystem to a shared research question

IdeaLab Research is designed to connect people, knowledge, tools, learning, research and publishing. Insight gives those connections a question to work around.

People

Researchers, students, practitioners, communities and organizations bring different experiences and forms of knowledge.

Knowledge

Research papers, local knowledge, policy, data, methods, maps, lived experience and other evidence can be brought into relationship.

Questions

Insight gives those people and resources a shared problem to examine rather than requiring everyone to begin from the same discipline.

Methods

Spatial, quantitative, qualitative, institutional, community, Indigenous and mixed methods can be used where they are appropriate.

Contexts

Members can examine how an idea changes across neighbourhoods, communities, jurisdictions, countries and other settings.

Outputs

An exploration may lead to a question, dataset, analysis, collaboration, conversation, policy direction, research paper or another useful outcome.

IdeaLab provides the ecosystem. Insight provides a way to connect it around questions.

Over time, those connections can move from exploration to research, learning, collaboration and publication.

The contribution is the connection

Insight does not claim to invent the concepts that make these explorations possible. Researchers, communities, practitioners, Indigenous knowledge holders and institutions have developed rich bodies of knowledge around rights, health, environment, equity, access, culture, place and decision-making.

Insight creates a space for bringing those contributions into relationship. It asks what becomes visible when established ideas are placed beside one another and examined together.

The value of Insight is not owning the underlying ideas. It is creating connections through which those ideas can be questioned, tested and developed together.

A map is not the answer

Maps are powerful because they help us see patterns. But seeing a pattern does not automatically explain it.

Location

A map can show where services are located. It cannot by itself tell us whether people can use them.

Experience

A map can show where heat is concentrated. It cannot by itself tell us how residents experience that heat.

Equity

A map can show inequality. It cannot by itself determine what a fair response should be.

Meaning

Spatial evidence becomes more useful when it is interpreted alongside other evidence and knowledge.

Insight uses maps and spatial analysis as one way of thinking alongside other forms of evidence and knowledge. The objective is not to make every problem geographic. It is to recognize when geography changes the question.

Different questions require different evidence

Location

Where is something?

Accessibility

Who can reach it?

Experience

How is it experienced?

Outcome

What difference does it make?

Equity

Who benefits, who is constrained, and who may be left behind?

Meaning & decision

How is the situation understood, and what should be done under the circumstances?

Different methods become useful at different points. The goal is not to replace one method with another, but to connect evidence appropriately.

Where tensions appear

Safety ↔ continuity

Protecting someone may involve disrupting relationships that also matter.

Access ↔ choice

Making a service available does not mean people can or want to use it.

Efficiency ↔ equity

The most efficient allocation may not produce the most equitable outcome.

Standardization ↔ context

A consistent policy may produce different consequences in different places.

Professional judgment ↔ lived experience

Expert knowledge and lived experience may reveal different parts of the problem.

Quantitative evidence ↔ meaning

A statistical relationship can identify a pattern without explaining why it exists.

Equal treatment ↔ substantive equality

Treating people the same can produce different outcomes when circumstances differ.

These tensions are not necessarily problems to eliminate. They can be places where better research questions emerge.

Comparison creates deeper understanding

A single study can produce a useful finding. Comparison can reveal what depends on context.

Compare places

Another neighbourhood, city, rural community, province or country may reveal a different relationship.

Compare evidence

Another dataset, method, discipline or form of knowledge may reveal something the first approach could not.

Compare experiences

The same policy or intervention can be experienced differently by different people and communities.

Compare meaning

Comparison is not simply about ranking places. It is about understanding what changes and why.

A space for connected research

Insight can bring different research approaches into the same exploration without requiring them to become one method.

Spatial research

Mapping, accessibility, spatial inequality and geographic relationships.

Quantitative research

Surveys, statistical analysis, indicators and comparative analysis.

Qualitative research

Interviews, lived experience, narratives and interpretation.

Institutional research

Policies, legislation, organizations and decision-making structures.

Community research

Local knowledge, priorities and place-based experience.

Indigenous research

Indigenous laws, knowledge, relationships, culture, territory and self-determination.

Mixed methods

Bringing different forms of evidence together where the question requires it.

Comparative research

Testing whether relationships, interventions or interpretations change across contexts.

From examples to member discussions

The examples on this page show how Insight works as a way of thinking. The next stage is to make that process participatory within the IdeaLab community.

Future Insight discussions

Members will eventually be able to bring questions around different topics and contribute knowledge, evidence, methods, places, experiences and new questions.

Bring a question A member introduces a problem worth exploring.
Make connections Members identify perspectives, relationships and missing questions.
Contribute People add evidence, methods, local knowledge, data or experience.
Compare & learn Contributions are examined across contexts and developed into useful outputs.

This will become a separate part of the platform. It will explain how an Insight discussion is opened, supported, contributed to, documented, credited and brought to a close.

The purpose is not to turn every discussion into a formal research project. Some may simply produce a better question. Others may lead to collaboration, data work, comparative research, learning activities or publication.

Not every exploration needs the same outcome

A better research question

Sometimes the most useful result is discovering what should actually be studied.

A new dataset

A connection may reveal information that needs to be collected or linked.

A spatial analysis

A question may require mapping, accessibility analysis or spatial comparison.

A comparative study

Testing an idea across contexts can reveal what changes and what remains consistent.

A community conversation

Some questions need dialogue and interpretation before they need more analysis.

A research output

An exploration may eventually contribute to a report, presentation, paper or other shared work.

Insight builds on existing scholarship and knowledge

Insight does not claim ownership of the underlying concepts used in its examples. The Best Interests example draws on children’s-rights scholarship, child-centred decision-making, moral decision-making, political geography, Indigenous perspectives and empirical research.

Sara Jayne Dzaman’s University of Saskatchewan dissertation, Human Service Executives’ Insights on the Best Interests of the Child (2015), is one useful source for understanding how human-service executives have interpreted and applied Best Interests across sectors.

The example also connects with scholarship examining the political and geographic dimensions of children’s lives, including space, place, scale, citizenship and state practices.

The Indigenous dimension recognizes Indigenous laws, cultures, relationships, communities and territories. In Canada, the federal framework concerning First Nations, Inuit and Métis children, youth and families connects Best Interests with cultural continuity and substantive equality.

Urban heat draws on environmental science, public health, geography, urban planning, infrastructure, housing, water, energy and equity research.

Insight's role is to create a space where these bodies of knowledge can be connected, questioned and tested in relation to one another.

Start with one connection

You do not need to understand the whole problem before contributing.

Bring what you know

Start with one connection: a place, dataset, community, discipline, experience, method or question.

Ask what it changes

What does that connection reveal? What does it challenge? What becomes visible when it is placed beside another perspective?

Use evidence thoughtfully

Quantitative, qualitative, spatial, community and Indigenous forms of knowledge can each contribute something different.

Build shared understanding

The aim is not to have the fastest answer. It is to make the question better and the understanding deeper.

Ask. Connect. Map. Synthesize. Test. Compare.

A connected problem can become a shared exploration. One question can open many connections. One connection can lead to a better question.

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